Data Center Operations Technician I

Job Description

The Data Center Operations Technician I position at Flexential is ideal for candidates passionate about providing exceptional technical support. Responsible for assisting customers and maintaining facilities, this role requires expertise in Windows operating systems, PC troubleshooting, and data center operations. Key responsibilities include resolving technical issues, adhering to company policies, supporting 24/7 operations, and ensuring a professional environment. The role demands a self-starter with strong communication skills and attention to detail. Physical requirements include working in cold temperatures, lifting heavy objects, and installing cabling.

Required Qualifications

• Passion for customer service.
• Proficiency in Windows and Microsoft systems.
• Self-motivated and detail-oriented.
• Excellent verbal and written communication.
• Experience in IT support preferred.
• Network+ or CCNA certification desired.
• Microsoft MCP or MCSA preferred.

Benefits

• Medical, Dental, Vision.
• 401(k) and HSA/FSA.
• Life, AD&D, and disability insurance.
• Flexible PTO and EAP.
• Wellness programs and rewards.