Customer Service Associate

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are hiring Customer Service Associates to join the Avis Budget Group team. As a vital part of our enterprise, you will directly interact with our customers, ensuring their rental return experience is exceptional. If you are responsible, energetic, and enjoy providing top-notch customer service, we want you on board.

Responsibilities

  • Assist customers with the return of rental cars.
  • Greet customers, collect keys, record car details, and input information into our system.
  • Provide outstanding customer service throughout the rental return process.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills including typing and data entry.
  • Effective verbal communication skills.
  • Ability to work outdoors and flexibility with shifts.
  • Previous retail customer service experience is a plus.

Benefits

  • Competitive pay rate.
  • Full training provided to enhance professional skills.
  • Bi-weekly pay and paid time off.
  • Medical, dental, and insurance benefits.
  • Contribution to public transportation or parking expenses.
  • Retirement benefits and employee discounts.